Contact information

Contact Us

We’d love to hear from you! Whether you have a question about your order, need help with sizing, or just want to connect, The Hoop Department is here to help.

Email Us

The best way to reach us is by email at:
jordangoodrich.hoopsteam@gmail.com

Our customer support team typically responds within 24–48 business hours.

 Common Reasons to Reach Out

  • Questions about your order or tracking

  • Returns, refunds, or exchanges

  • Product information or sizing guidance

  • Wholesale or partnership inquiries

  • General feedback

 Support Hours

We do our best to respond quickly!

  • Monday – Friday: 9 AM – 6 PM EST

  • Closed weekends & holidays

Stay Connected

Follow us on social media to keep up with the latest drops, news, and community highlights:

Tip

Before reaching out, you may also want to check our Return Policy and Shipping Policy for quick answers to common questions.